Our privacy practices continue to apply to your information even if you cease to be an Petrellis customer. What Personal Information Do We Have and Where Do We Get It We gather personal information from you and from outside sources for business purposes. Some examples of the information we collect from you may include your name, phone number, home and e-mail addresses, driver's license number, social security number, marital status, family member information and healthcare information. Also, we maintain records that include, but are not limited to, policy coverages, premiums, and payment history. We also collect information from outside sources that may include, but is not limited to, your driving record, claims history, medical information and credit information. How We Use and Share Your Personal Information In the course of normal business activities, we use and share your personal information with persons or organizations within and outside of Petrellis, for business purposes as permitted. For example, we may do this to: Fulfill a transaction you requested or service your policy Market our products to you Handle your claim Prevent fraud Comply with requests from regulatory and law enforcement authorities Participate in insurance support organizations The persons or organizations with whom we may share your personal information may include, among others: Your agent, broker or Petrellis-affiliated companies Companies that perform services, such as marketing, credit/debit card processing, and communication services on our behalf Other financial institutions with whom we have an agreement for the sale of financial products Other insurance companies that play a role in an insurance transaction with you Independent claims adjusters A business or businesses that conduct actuarial or research studies Those who request information pursuant to a subpoena or court order Repair shops and recommended claims vendors The Internet and Your Information Security Our web sites, petrellis.com and mipetrellis.com, provides information about us, our products, and the agencies and brokers that represent us. You may also perform some transactions on the web site.
We will be happy to make corrections whenever possible. Please send requests to: Petrellis Insurance Company Customer Privacy Inquiries 418 ,Stump Road, 1st floor , PA 18936.or email us at email@example.com Who Should Use Our Web Site? Our Web site is for insurance and financial products and services and is not intended for children; we do not market any products or services to children under the age of thirteen or knowingly collect any information from children under the age of thirteen. If we become aware that information is or has been submitted by or collected from a child under the age of thirteen, we will delete this information. What Security Procedures Do We Use to Guard Against the Loss, Misuse, Alteration, or Theft of Information While That Information Is Being Submitted to Petrellis Over the Internet? To help ensure the security of your personal and financial information that you submit this site, (other than via an e-mail message), we use security software to encrypt the information before and during its transmission through the Internet.
We only allow information to be submitted for transmission if your browser is compatible with our security software. If your browser is not compatible, you will receive a message indicating your transaction can be completed but at a lower level of security. E-mail messages are not secure. Our security software does not encrypt e-mail messages. E-mail messages traveling through the Internet are subject to viewing, alteration, and copying by potentially anyone on the Internet. You should exercise discretion with respect to the submission of any personal or financial information via e-mail. If you are concerned about the security of your communication, we encourage you to send your correspondence through the postal service or use the telephone to speak directly to us.
We are not responsible for the security or confidentiality of communications you send to us through the Internet using e-mail messages. What Can You Do as a Customer to Help Maintain the Security of Information When Accessing Petrellis Over the Internet? Some steps you can take to maintain the security of your information include: Utilize the latest, updated version of your Web browser. Keep your User ID and PIN or password confidential. Utilize a PIN or password unique to you and, if possible, change it frequently. Make sure others are not watching you enter your User ID, PIN or password on your keyboard when using the Customer Care Center or when using other protected areas of Petrellis.com. Do not leave your computer unattended while logged onto our Customer Care Center or other protected areas of Petrellis.com. After you've finished accessing your information, exit the Customer Care Center or other protected area within Petrellis.com, and close your browser window. Whose Privacy Statement Applies to Links and Co-Branded Sites? Petrellis provides links to other sites as a convenience to persons who visit the Petrellis web site. If you choose to use the services provided by those sites, you may be asked by those sites to provide certain personally identifiable information (some of which may be shared with Petrellis). Please be aware that Petrellis is not responsible for the privacy practices of those sites.
We encourage you to be aware when you leave our site and to read the privacy policies of every Web site that you visit, as the privacy policies of those sites may differ from ours. Our Privacy Statement applies solely to this Web site. Your Preference for Sharing Personal Information We would like to share your personal information with one or more Petrellis affiliates in order to make you aware of different products, services and offers they can provide. You can request that Petrellis and its affiliate companies not share your personal information with our affiliates for marketing products and services by calling 1-800- 856-2518 twenty-four hours a day, seven days a week. Please keep in mind that it may take up to four weeks to process your request. If you previously contacted us and asked us not to allow other Petrellis affiliates to use your personal information, your previous choice still applies and you do not need to contact us again. If you would like to change your previous choice please call the number above at any time. We hope you have found this Important Notice helpful. If you are not comfortable with any of the terms or policies described in this Privacy Statement, we ask that you discontinue use of our site. Please be aware that we may periodically update or revise this Privacy Statement. If we make a material change to our online Privacy Statement, we will post a notice on our homepage notifying users that the policy has been revised. If you have any questions or would like more information, please don't hesitate to call us at 1-800-PETRELLIS®.
We reserve the right to change our Privacy practices, procedures, and terms. About TRUSTe Petrellis is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent organization whose mission is to enable individuals and organizations to establish business relationships based on respect for personal identity and information by promoting the use of fair information practices. This privacy statement covers the site www.petrellis.com. Because this Web site wants to demonstrate its commitment to our users' privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe. If users have questions or concerns regarding this statement, they should first contact Petrellis at firstname.lastname@example.org. If they do not receive acknowledgment of their inquiry or their inquiry is not satisfactorily addressed, they should then contact TRUSTe through the TRUSTeWatchdog Dispute Resolution Process. TRUSTe will serve as a liaison with the Web site to resolve users concerns. All the rights in the TRUSTe mark(s) belong to TRUSTe.